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Shipping & Returns

Free Shipping

Vinyl Outlet offers free shipping on orders over $75.00 within the US. The shipping method will be the choice of our shipping department, and will be USPS or UPS and take 2-7 days. Simply choose the free shiping method at checkout once your order total is $75.00 or over.

*We do not offer free shipping to Canada

Will Call or Order Pick Up

Vinyl Outlet does not offer a Will Call service for any orders. All orders must be shipped.

Returns Policy

If you are dissatisfied with your order for any reason, you can return items for a refund or exchange. All items must be unused and in good re-saleable condition. Refunds for items returned within 30 days of the purchase date will be credited to your account or to a credit card. Refunds returned after 30 days of the purchase date will not be accepted. You may exchange an item, as long as it is worth the same dollar amount as the initial purchase, additional shipping and handling charges will apply.  There will be no refunds on gift certificates that have been redeemed or partially used. You may be subject to a 15% re-stocking fee for returns and exchanges, and customer is responsible for all shipping charges.

Mail your package in a pre-paid, insured, traceable method. Please write Attn: Vinyl Outlet on the package.

Please call or e-mail for a Vinyl Outlet mailing address.

Vinyl Outlet

801-718-0636

sales@vinyloutlet.net

 

Vinyl Outlet Retail Store

We now have a retail location in Salt Lake City!

Our Address is:

1140 E. Brickyard Rd. #180

Salt Lake City, UT 84106

 

Shipping

Domestic:

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. After placing your order, we will estimate delivery dates based upon the availability of your item(s), shipping method selected, and your shipment’s destination. Our shipping charges are determined by the weight of your order, excluding applicable sales tax.

International:

We have partnered with iGlobal Stores to handle our international checkout process. To take advantage of this service, simply add the products to your shopping cart and then click on the “iGlobal Checkout” button at the first step of checkout. You will be taken to the iGlobal Stores checkout. All products will be transferred to the iGlobal Store for you to check out and view your order in your own currency. Note that taxes and duties are the responsibility of the recipient. All international orders are FINAL.

Please note that your payment information will be processed via an ecrypted, secure method by iGlobal. In the event of an error or if you have any questions regarding your international order, please contact iGlobal Stores by email at customerservice@iglobalstores.com.

 


 

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